Privacy PolicyYour Data Security Matters
At Doorbusters Lock & Key, we take your privacy seriously. Learn how we protect your personal information when you use our emergency locksmith services in St. Louis and surrounding areas.
Our Commitment to Your Privacy
This Privacy Policy explains how Doorbusters Lock & Key collects, uses, and protects your information when you use our emergency locksmith services, visit our website, or contact us for assistance.
Secure Data
Industry-standard encryption
Protected Info
No unauthorized sharing
Transparent
Clear data practices
Compliant
Legal requirements met
Information We Collect
- Personal identification information (name, phone number, email address)
- Service location and address information
- Details about your locksmith service needs and requests
- Payment information (processed securely through encrypted third-party providers)
- Communication records (calls, emails, text messages for service coordination)
- Website usage data (cookies, IP address, browser information for site improvement)
How We Use Your Information
- Provide emergency locksmith services and coordinate service appointments
- Communicate with you about service requests, scheduling, and follow-up
- Process payments and maintain billing records
- Improve our services and customer experience
- Send important service updates and safety information
- Comply with legal obligations and licensing requirements
- Maintain business records for insurance and regulatory purposes
Information Protection
- We use industry-standard encryption to protect your personal data
- Payment information is processed through PCI-compliant secure systems
- Access to customer information is limited to authorized personnel only
- We maintain physical and digital security measures to prevent unauthorized access
- Regular security audits and updates to protect against data breaches
- Secure disposal of physical documents containing personal information
Information Sharing
- We do not sell, trade, or rent your personal information to third parties
- Information may be shared with service technicians for appointment coordination
- Payment processors receive only necessary billing information
- We may disclose information when required by law or legal process
- Emergency contact information may be shared with emergency services if needed
- Business partners may receive aggregated, non-personal data for service improvement
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. Contact us to review or modify your data.
Data Retention
We retain your information only as long as necessary for service provision, legal compliance, and business operations.
Cookies and Tracking
Our website uses cookies to improve user experience. You can control cookie settings through your browser preferences.
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your personal information, please contact us using any of the methods below:
Phone
(314) 728-5700Address
2619 Lyle Ave
St. Louis, MO 63143
Response Time
We respond to privacy inquiries within 48 hours
Note: For emergency locksmith services, call (314) 728-5700. Privacy inquiries are handled during regular business hours.
Policy Updates and Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
By continuing to use our emergency locksmith services after any changes to this Privacy Policy, you acknowledge that you have read and agree to the updated terms.
